On May 7, 11:38=A0am, zxys <p...@[EMAIL PROTECTED]
> wrote:
> Hey Bo,
>
> I personally do not see this as NORMAL business.
>
> Anyway, =A0I have too ask,.. if one of my customers (who I sup****ted for
> 4 years) decided to go to another consultant for 2 years,.. and they
> came back to me after those 2 years,... do I charge them a
> reinstatement fee??? =A0 Hmm? =A0 There is NO ****ING WAY THAT WILL EVER
> HAPPEN!!
I agree for a "consultant" you can't do a reinstatement fee.
For paying for yearly new "upgrades" for SolidWorks, I don't mind
paying a yearly fee, except I want fully functional non-buggy software
at the time I pay the fee.
I do not like the concept of "forcing" upgrades or reinstatements, if
the customer doesn't want it. In reality, I wonder if most companies
like to upgrade SolidWorks every year, because of the learning and
turmoil. I think major upgrades should be every 2 YEARS, partly
because you barely get a stable release and they are already putting
out the beta for the next year's upgrade.
With both individuals and companies increasingly relying on software,
it becomes a nightmare when needed parts of key software breaks, and
there is no way to recover other than revert everything including data
files to the prior year's release.
|
