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Computer Aided Design - CAD > Parametric Technology's Pro/Engineer > Re: ProE mainte...
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Re: ProE maintenance Issue

by shankar.venkateswaran@[EMAIL PROTECTED] Jan 23, 2008 at 01:19 PM

On Jan 22, 6:19=A0pm, "Janes" <dja...@[EMAIL PROTECTED]
> wrote:
> =A0 <shankar.venkateswa...@[EMAIL PROTECTED]
> wrote in
messagenews:a8ea4cd9-7a6d-4=
9dc-8f39-d9d84623f26f@[EMAIL PROTECTED]
>
> =A0 I am getting the following message when I start ProE. When I click
OK
> =A0 button ofcourse ProE shutsdown.
>
> =A0 "license request failed for feature PROE_FoundationAdv: -97"
>
> =A0 After talking to ProE maintenance sup****t I leant that this is more
of=

> =A0 a maintenance issue. My maintenance contract with ProE expired in
Dec
> =A0 2007 and I am working to get that renewed. But my management is
taking=

> =A0 time to ap****ve my request. Can anybody here help me to keep ProE
> =A0 running?
>
> =A0 Thanks.
> I suppose I should just take your word for the source of the error
message=
, but I've seen similar for more innoucuous reasons, such as a directory
bei=
ng renamed, hidden or locked, by accident, of course. So, just for a
start, =
check the <loadpoint>\text\licensing folder to make sure the license.dat
fil=
e is actually there and the directory is readable. Then, open the
license.da=
t file with Wordpad and check about 10 lines down for the Expiration date
an=
d confirm that it is, indeed, Dec last. If none of this shows cause for
your=
 difficulties, the easiest solution is to reinstall the software with
Pro/SE=
TUP disks and point it to your license file. But, if it is expired, tell
you=
r boss you're dead in the water until they cough up the grand for
maintenanc=
e.
>
> David Janes

It works.
Thanks.
 




 5 Posts in Topic:
ProE maintenance Issue
shankar.venkateswaran@[EM  2008-01-22 07:33:02 
Re: ProE maintenance Issue
graminator <grahamew@[  2008-01-22 10:46:15 
Re: ProE maintenance Issue
David Geesaman <dgeesa  2008-01-22 18:39:20 
Re: ProE maintenance Issue
"Janes" <dja  2008-01-22 16:19:17 
Re: ProE maintenance Issue
shankar.venkateswaran@[EM  2008-01-23 13:19:10 

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tan12V112 Wed Oct 15 14:45:02 CDT 2008.