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Computer Aided Design - CAD > Parametric Technology's Pro/Engineer > Re: ProE mainte...
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Re: ProE maintenance Issue

by "Janes" <djanes@[EMAIL PROTECTED] > Jan 22, 2008 at 04:19 PM

This is a multi-part message in MIME format.

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  <shankar.venkateswaran@[EMAIL PROTECTED]
> wrote in message =
news:a8ea4cd9-7a6d-49dc-8f39-d9d84623f26f@[EMAIL PROTECTED]
  I am getting the following message when I start ProE. When I click OK
  button ofcourse ProE shutsdown.

  "license request failed for feature PROE_FoundationAdv: -97"

  After talking to ProE maintenance sup****t I leant that this is more of
  a maintenance issue. My maintenance contract with ProE expired in Dec
  2007 and I am working to get that renewed. But my management is taking
  time to ap****ve my request. Can anybody here help me to keep ProE
  running?

  Thanks.
I suppose I should just take your word for the source of the error =
message, but I've seen similar for more innoucuous reasons, such as a =
directory being renamed, hidden or locked, by accident, of course. So, =
just for a start, check the <loadpoint>\text\licensing folder to make =
sure the license.dat file is actually there and the directory is =
readable. Then, open the license.dat file with Wordpad and check about =
10 lines down for the Expiration date and confirm that it is, indeed, =
Dec last. If none of this shows cause for your difficulties, the easiest =
solution is to reinstall the software with Pro/SETUP disks and point it =
to your license file. But, if it is expired, tell your boss you're dead =
in the water until they cough up the grand for maintenance.

David Janes
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  <DIV>&lt;<A=20
  =
href=3D"mailto:shankar.venkateswaran@[EMAIL PROTECTED]
">shankar.venkateswaran@[EMAIL PROTECTED]
>&gt;=20
  wrote in message <A=20
  =
href=3D"news:a8ea4cd9-7a6d-49dc-8f39-d9d84623f26f@[EMAIL PROTECTED]
">news:a8ea4cd9-7a6d-49dc-8f39-d9d84623f26f@[EMAIL PROTECTED]
>...</DIV>I=20
  am getting the following message when I start ProE. When I click =
OK<BR>button=20
  ofcourse ProE shutsdown.<BR><BR>"license request failed for feature=20
  PROE_FoundationAdv: -97"<BR><BR>After talking to ProE maintenance =
sup****t I=20
  leant that this is more of<BR>a maintenance issue. My maintenance =
contract=20
  with ProE expired in Dec<BR>2007 and I am working to get that renewed. =
But my=20
  management is taking<BR>time to ap****ve my request. Can anybody here =
help me=20
  to keep ProE<BR>running?<BR><BR>Thanks.</BLOCKQUOTE>
<DIV>I suppose I should just take your word for the source of the error =
message,=20
but I've seen similar for more innoucuous reasons, such as a directory =
being=20
renamed, hidden or locked, by accident, of course. So, just for a start, =
check=20
the &lt;loadpoint&gt;\text\licensing folder to make sure the license.dat =
file is=20
actually there and the directory is readable. Then, open the license.dat =
file=20
with Wordpad and check about 10 lines down for the Expiration date and =
confirm=20
that it is, indeed, Dec last. If none of this shows cause for your =
difficulties,=20
the easiest solution is to reinstall the software with Pro/SETUP disks =
and point=20
it to your license file. But, if it is expired, tell your boss you're =
dead in=20
the water until they cough up the grand for maintenance.</DIV>
<DIV>&nbsp;</DIV>
<DIV>David Janes</DIV></BODY></HTML>

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 5 Posts in Topic:
ProE maintenance Issue
shankar.venkateswaran@[EM  2008-01-22 07:33:02 
Re: ProE maintenance Issue
graminator <grahamew@[  2008-01-22 10:46:15 
Re: ProE maintenance Issue
David Geesaman <dgeesa  2008-01-22 18:39:20 
Re: ProE maintenance Issue
"Janes" <dja  2008-01-22 16:19:17 
Re: ProE maintenance Issue
shankar.venkateswaran@[EM  2008-01-23 13:19:10 

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tan12V112 Sun Sep 7 23:38:18 CDT 2008.