S****k,
You're talking about telemarketing, when the company calls you.
The OP is talking about when you call a company for technical sup****t
and you realize that they person taking your call is somewhere else in
the world.
Personally, I don't have a problem with this. If people in those
countries can buy products and services from my country, then free
trade works both ways.
I have called Dell three times in the past year and a half, and spoken
to two techs in India and one in the Phillippines. The technicians
had almost no accent, and the phone connection was excellent.
Steven
On Sun, 28 Mar 2004 16:51:10 -0500, S****kman
<s****kedUNDERLINEagainMUNGE@[EMAIL PROTECTED]
> wrote:
>Sounds good to me. Only I hang up regardless of whether I hear a heavy
>accent or a poor phone connection. My standard line is "Not interested
>(click)". And I don't feel like that's the least bit rude or
>unwarranted.
>
>Victim_Of_Hype@[EMAIL PROTECTED]
wrote:
>>
>> When You Hear The Heavy Accent & The Poor Phone Connection... HANG UP!!
>> -
>> I think you must know what I’m talking about. Together, a heavy
foreign accent,
>> coupled with a lousy phone connection can only mean one thing... An
outsourced
>> operation, in a place like India, China, The Philippines, etc.; where
some
>> greedy American cor****ation is saving a few pieces of Silver and
displacing
>> American workers in the process.
>> -
>> The best thing you can do is hang up... look for the companies’
on-shore counterpart
>> and complain! Tell them you’re sick and tired of sub-standard services
by people
>> who speak English so poorly that you can hardly communicate... are most
often
>> poorly trained... have little accountability for the advice they give
you... often can’t be
>> heard clearly because of a poor satellite phone connection...
conveniently block
>> their caller-ID... give themselves phony names like ‘Tina’ or ’Jimmy’
(to deceive you
>> into thinking they’re local) and most often provide no avenue to
escalate an issue
>> to someone who can really help.
>> -
>> Cor****ations will only end this practice if they see they’re losing
their customer
>> base as a consequence. Let’s start doing our part by starting a
grass-roots
>> movement...
>> -
>> When You Hear The Heavy Accent & The Poor Phone Connection... HANG UP!
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